Social Trust: It's Not Warm and Fuzzy, It's the Money, Honey

That most of us live in a low-value, low-trust economy of shoddy goods and services hidden beneath high-tech frictionless, faceless transactions is not recognized.

Social trust manifests in all sorts of ways, and it's often amorphous and difficult to measure. We sense its presence or absence, but exactly what is it? Is it our trust in strangers, or our trust in institutions, or a warm and fuzzy feeling that our society isn't falling apart?

In several critical ways, social trust isn't warm and fuzzy, it's all about …